Privacy Policy

Effective Date: October 9, 2025
Contact: support@thepartnerhaven.com

Partner Haven Inc. (“Partner Haven,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or interact with us through forms, meetings, marketing campaigns, or other digital touchpoints.

1. Who We Are

Partner Haven Inc. is a go-to-market and partnership consulting company headquartered in Alberta, Canada. We help B2B technology companies design and scale partner programs.

This Privacy Policy applies to all visitors and users of our Site, regardless of location.

2. Information We Collect

We collect the following categories of information:

a. Information You Provide Directly

  • Name, email address, company name, role/title, phone number.

  • Form submissions, Calendly bookings, messages, or emails you send us.

  • Payment or billing details (if you purchase services).

b. Information Collected Automatically

  • IP address, browser type, device information.

  • Website usage data via analytics tools (e.g., Google Analytics).

  • Marketing and pixel data (e.g., LinkedIn, Meta, HubSpot).

c. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve site performance and security.

  • Analyze usage trends and marketing campaign effectiveness.

  • Personalize your experience.

You can control cookie preferences via your browser or our cookie consent banner.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests.

  • Schedule and manage meetings and services.

  • Send marketing communications (only with consent).

  • Improve the Site and service offerings.

  • Comply with legal and regulatory obligations.

4. Legal Bases for Processing (GDPR)

For users in the EU/UK, our legal bases for processing are:

  • Consent — for marketing communications and analytics cookies.

  • Contract — to provide services you request.

  • Legitimate Interests — for security, basic analytics, and service improvements.

  • Legal Obligation — when required by applicable law.

You can withdraw consent at any time.

5. How We Share Information

We do not sell personal information.
We may share information with:

  • Service providers and processors (e.g., hosting, CRM, analytics, email marketing platforms, calendar and meeting tools).

  • Payment processors (if applicable).

  • Regulatory authorities where required by law.

We ensure all third parties handle personal data securely and in compliance with applicable privacy laws.

6. International Data Transfers

Your information may be stored or processed outside your province, state, or country. We use contractual safeguards (such as Standard Contractual Clauses) and appropriate security measures for cross-border transfers.

7. Data Retention

We retain personal information only as long as necessary for:

  • The purposes outlined in this policy.

  • Compliance with legal obligations.

  • Maintaining business records.

When no longer needed, data is securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access and receive a copy of your personal data.

  • Correct inaccurate information.

  • Withdraw consent at any time.

  • Request deletion of your data.

  • Object to or restrict certain processing.

  • Lodge a complaint with your local privacy regulator.

You can make a request by emailing support@thepartnerhaven.com.

9. Email & Marketing Communications

If you opt in to receive updates, newsletters, or marketing emails:

  • You can unsubscribe at any time by clicking “Unsubscribe” in any email or contacting us.

  • We comply with CASL (Canada) and CAN-SPAM (U.S.) regulations.

10. Security

We use administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction.

No system is 100% secure, but we work to minimize risks.

11. Children’s Privacy

Our Site and services are not directed at children under 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.

12. Third-Party Services & Links

Our Site may include links or integrations with third-party tools and websites (e.g., Calendly, LinkedIn, Google Analytics, payment processors).
We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. If the changes are significant, we may provide additional notice.

14. Contact Us

If you have questions, concerns, or wish to exercise your rights under this policy, contact us at:

📩 support@thepartnerhaven.com